It is the age of digital and branding which has come far from what
it used to be over a past decade. Nowadays it is important for brands to
advertise digitally if they want their brands to be successful in their respective
spheres. A lot of brands and organizations have now started dedicating a large
portion of their finances towards digital advertising. However, if you are a
brand it is also important to audit these allocations carefully to make sure
that you get your money’s worth. Here are some of the top things to keep in
mind when you are conducting your social media audit:
1)
No one loves the dreaded
spreadsheet because they often seem tedious and exhausting. However, as far as
social media audits are concerned, they are very necessary. The best way to
tackle this issue is to organize your spreadsheets. To have as less as possible
to do with spreadsheets, you should combine all your channels/or pages into one
spreadsheet and deal with your data. You can easily look up sample templates on
the internet to get an idea if you are completely clueless.
2)
It is very important for
you to know the demographics you are targeting and gauge your ROIs accordingly.
Your industry, your audience and your objectives are important factors that you
need to take into account. Firstly, build an understanding of your target
audience and their needs. Once you pin that down calculate if your messaging
fits the tone needed to appeal to them. Finally, lock down your objectives and
calculate if your social media strategy is effective in terms of fulfilling
those targets.
3)
The resources you
allocate to fulfill your social media strategy matter the most. If you have a
separate agency that is taking care of your content marketing, make sure you
know the specific individuals responsible for handling specific tasks. This
should be part of your audit documentation spreadsheets as it allows you to
pinpoint the people needed in case you need a concern to be addressed.
4)
Make sure you have a
clear understanding of where your business stands. You need to know the
community around it as well as its competitors. In addition to this, make
certain that you know the sort of opinions/views your audience has of your
service. Once you have a clear understanding of the positive as well as
negative feedback related to it, you can address it more effectively. This part
of the research might seem tedious but including it in your social media audit
enables you to focus your campaigns and marketing in a more specific manner and
saves valuable efforts as well as resources.
Conducting
a social media audit does seem like a lot of work, but it is extremely
beneficial in the long run for your brand or company as it allows you to build
a cohesively sound content strategy.
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